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Support

Troubleshooter

Follow our Troubleshooter to quickly solve common issues which may occur when using our software. Four years and counting of Joomla experience, tightly packed into our most complete troubleshooter. Going through this troubleshooter only takes 10 minutes. It's much faster than requesting support, since getting a reply usually takes 3-24 hours.

Pre-Sales Questions

Submit your ticket in this category if you have questions regarding pre-sales, subscription upgrades/renewals and your account. Please do NOT submit support requests to this category.

Cookie Confirm

Submit your ticket in this category if you'll need support for Cookie Confirm: the ultimate Joomla cookie control extension. You'll receive a reply as soon as possible.

Twentronix Shortcuts

Submit your ticket in this category if you'll need support for Twentronix Shortcuts. You'll receive a reply as soon as possible.